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Open position- Administration Assistant (Accounts Department)

2023-08-29T10:58:54+00:00

Administration Assistant (Accounts Department) 1 x Full Time role 37.5 hours per week (Mon to Fri) 1 x Part Time role 20 hours per week (Mon to Fri) We are an Irish-owned company a national provider of broadband and telecommunications services, founded in Loughrea, Co. Galway in 2006. Since then, our team has grown to over 30 people delivering expert technical solutions and professional customer support to our clients nationwide. We offer innovative telecommunications solutions to both domestic and business customers, with focus on excellence and quality of service and customer care. The Role: Due to Company expansion, we are [...]

Open position- Administration Assistant (Accounts Department)2023-08-29T10:58:54+00:00

Open position- Customer Service and Sales Administrator

2023-08-29T10:39:19+00:00

Customer Service and Sales Administrator We are an Irish-owned company a national provider of broadband and telecommunications services, founded in Loughrea, Co. Galway in 2006. Since then, our team has grown to over 30 people delivering expert technical solutions and professional customer support to our clients nationwide. We offer innovative telecommunications solutions to both domestic and business customers, with focus on excellence and quality of service and customer care. The Role: The role is largely sales based with customer service and administration responsibilities. This role will suit a self-motivated individual with a friendly personality with excellent communication and organization skills. [...]

Open position- Customer Service and Sales Administrator2023-08-29T10:39:19+00:00

Open position- Accounts Technician

2022-01-13T09:50:26+00:00

Accounts Technician We are an Irish-owned company a national provider of broadband and telecommunications services, founded in Loughrea, Co. Galway in 2006. Since then, our team has grown to over 30 people delivering expert technical solutions and professional customer support to our clients nationwide. We offer innovative telecommunications solutions to both domestic and business customers, with focus on excellence and quality of service and customer care. The Role: Due to Company expansion, we are currently seeking to recruit an Accounts Technician to join the existing team, with an immediate start. This is an office-based role located in Lightnet Head Office. [...]

Open position- Accounts Technician2022-01-13T09:50:26+00:00

Christmas opening hours 2021

2021-12-23T14:56:27+00:00

Sales Closed from Thursday 23rd December at 1 pm to Monday 3rd January Reopening Tuesday 4th January 2022 at 9:30 am. Accounts Closed from Thursday 23rd December to Monday 3rd January. Reopening Tuesday 4th January 2022 at 9:30 am Support Friday 24th Dec - Open From 9:30 am to 5 pm Saturday 25th Dec - Closed Sunday 26th Dec - Closed Monday 27th December - Closed Tuesday 28th December - Closed Wednesday 29th December - Open from 9:30 am to 5 pm Thursday 30th December - Open from 9:30am to 5pm Friday 31st December [...]

Christmas opening hours 20212021-12-23T14:56:27+00:00

Ways to prepare your internet for a stress-free Christmas

2021-12-14T10:07:58+00:00

The festive season has arrived! We need to keep the kids entertained while they are on holiday. You may need to schedule a lot of outings, prepare new and unique meals, go shopping, plan a staycation, and so on. You must be well prepared for anything, and one of the most important things to consider is your broadband. Here are some tips for getting your internet ready for a stress-free Christmas. Upgrade your broadband connection speeds As a result of the kids being home from school and almost certainly spending more time online, your internet will slow. Furthermore, [...]

Ways to prepare your internet for a stress-free Christmas2021-12-14T10:07:58+00:00

Top Online Shopping Security Tips for Black Friday and Cyber Monday

2021-11-26T16:07:10+00:00

1) Beware of Fake Websites  The most common way cybercriminals fool internet shoppers into falling prey to their Black Friday and Cyber Monday scams is through a fake or copycat websites. They will clone websites to make them look authentic.  The webpage may contain misspelt links, pixilated graphics, poorly written content, and malfunctioning features of the site. Before clicking on any links, be sure the link and the actual destination URL is visible.   Also, verify that the website is safe and secure. Confirm the URL's legitimacy by hovering your cursor over it. In the URL bar, look for the padlock symbol and make [...]

Top Online Shopping Security Tips for Black Friday and Cyber Monday2021-11-26T16:07:10+00:00

Open position-Field Service Engineers

2021-09-10T17:11:09+00:00

Field Service Engineers The Role: Due to company expansion, we are currently seeking to recruit 3 x Field Service Engineers to join the existing team, with an immediate start. The primary function of the role will be the installation and configuration of broadband and solar technology on customer sites as part of a 2-person crew. Responsibilities: • Work closely with technical support and sales team • Assisting network engineers with maintenance at infrastructure sites • Completion of scheduled work allocation • Stock management of vans for work allocation • Communication with customers and completion of documentation • Adhering to company safety [...]

Open position-Field Service Engineers2021-09-10T17:11:09+00:00

Lightnet is 15 years in operation

2021-09-03T16:10:09+00:00

This year Lightnet is 15 years in operation, this milestone is a hugely proud moment for the company and all its staff.   This year Lightnet is 15 years in operation, this milestone is a hugely proud moment for the company and all its staff. Lightnet started back in 2006 on Inish Bofin to bring broadband to the island. From there a network infrastructure grew thought-out Connemara and Galway via local broadband schemes and communities and developed into a fully self-managed network. As the demand for broadband increased, the company began to grow. By 2009 our coverage extended in the west [...]

Lightnet is 15 years in operation2021-09-03T16:10:09+00:00

Open position-Technical Support Agent

2021-09-02T18:11:50+00:00

Technical Support Agent The Role: Due to Company expansion, Lightnet is currently seeking to recruit a Technical Support Agent to join the existing team. The role is a technical support role answering customer technical queries, troubleshooting and solving issues remotely and network monitoring. This role will suit a friendly, outgoing person with excellent communication and organisational skills. This is a permanent role with the potential for long-term career development. Location: The position will be based in our Galway office, with a blend of office and remote working on offer. Responsibilities: ⦁ Deal with customer’s technical queries by phone and email, ensuring [...]

Open position-Technical Support Agent2021-09-02T18:11:50+00:00

Open position – Customer Services Agent

2021-09-02T18:11:42+00:00

Customer Services Agent The Role: Due to Company expansion, Lightnet are currently seeking to recruit a Customer Services Agent to join the existing team. The successful candidate will be responsible for supporting the Customer Services function and ensuring all customers receive a high level of support. This is a 12-month contract. Location: The position is a remote working position, and the candidate will be based full-time from home. Responsibilities: ⦁ Dealing with all customer-related queries ⦁ Processing and dealing with incoming support calls ⦁ Log emails and calls on CRM system ⦁ Update support tickets with engineer updates ⦁ Re-directing customer [...]

Open position – Customer Services Agent2021-09-02T18:11:42+00:00
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