Exceed your data? Lightnet don’t disconnect or charge extra fees!
Fastest Speeds Available
We will give you the fastest broadband speed available on our network in your area.
Galway based Technical Support Team
Here for you. Always.
Why Choose Fixed wireless?
See more information about Fixed Wireless Broadband
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Why Choose Fixed Wireless Broadband?
If you live in an area that lacks fibre broadband you can still enjoy broadband access through Lightnet’s Fixed Wireless service.
Fixed wireless provides high-speed internet access to a location through radio waves, eliminating the need for phone lines.
We first check that your location has good coverage on our network and if successful we will install our high-speed technology to your home. Our broadband is reliable whether you live in rural or urban areas.
*Unlimited up to 1TB
Set Up Information
How do I arrange an appointment for installation of broadband?
- Once you register your interest on our coverage checker a member of our sales team will get to work checking that you are in a Lightnet coverage area and call you back. Once the initial checks are done you can then book an appointment with our skilled technician.
What does the installation fee include?
- A full site survey will be carried out to determine if we can provide you with a Lightnet connection. We will test coverage, signal, line of sight to our access point and the quality of the connection before we install.
- An antenna will be attached to your chimney or the gable of your house by our technician. A cable will then be ran internally to one point of your house by drilling a small hole to pass the cable through.
- Up to 3 hours of labour and 20 meters cable is included in our standard installation.
Do I have to be there?
- Yes, we will need access to your home during the installation. If you can’t be there you will have to nominate a person over the age of 18 to be there and to sign the paper work on your behalf.
How do I get a wireless connection throughout my home?
- Once your installation is complete you will be able to connect to the internet through a cable connection, unless you purchase a wireless router. The router must be capable of taking a cable connection. You can purchase a router at any electrical or computer retailer or ask a sales member about our high spec Fritzbox router.
After the connection is installed, how to get online?
- Installation fee and your first month instalment is payable on the day along with submission of your direct debit details. Once we receive these details you can enjoy putting your new Lightnet connection through its paces.
What are Lightnet’s Terms and Conditions?
You can find Lightnet’s Terms and Conditions by clicking here.
How do I know if I can get a fixed wireless connection with Lightnet?
You can check the coverage in your area by clicking here.
What is Lightnet’s contract term?
There is a minimum 18-month contract with all Lightnet connections.
Do you charge for exceeding monthly data allowance?
Lightnet will not disconnect you or automatically charge you extra so you have full control of your bill. You can continue to use the connection with zero data allowance but at a 1mb speed.
We will notify you by email once your data allowance reaches 80%, 90% and 98% usage. Once your data allowance reaches 100% your connection speed will reduce to 1mb download, 0.25mb upload.
Can I still use my connection if I exceed my data allowance?
Yes, you can still continue to use the connection on the reduced speed.
If I exceed my monthly data allowance, can I Top Up or upgrade to a package with a higher data allowance?
How do I pay my bill?
The installation fee and first month instalment is payable on the day of installation. The remaining payments will be taken by direct debit. Our technician will direct you to our website where you can submit your bank details securely.
I am not the owner of the house, can I still get a Lightnet connection?
Once you are over the age of 18 and have permission from the homeowner or landlord to proceed with the installation of equipment at the property.
Where can I locate Lightnet’s Tariff card?
What if I need to cancel my connection with Lightnet after I get installed?
You can cancel you contract with Lightnet by giving 30 days prior notice in writing. Should you break your contract you must pay out the remainder of your contract.