Lightning Fast Fibre Broadband
Lightning Fast Fibre Broadband
Lightnet’s Fibre Broadband provides super fast internet speeds directly into your home to future proof your broadband needs for urban areas, for hassle free living. Lightnet brings you peace of mind with no extra charges for data overuse with a service you can trust at an affordable price.
Exceed your data? Lightnet don’t disconnect or charge extra fees!
Order today and we will connect you for FREE!
Pay As You Go options available
Click here to read the useful information on setting up.
Refer a friend scheme
Refer a friend to Lightnet and we will reward you €35 off your next bill.
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Galway based Technical Support Team
Here for you. Always.
Set Up Information
Lightnet Fibre to the Cabinet gives you incredible speeds with hassle-free packages
We have made getting connected simple, Here’s how it works:
Call us to get connected, we will go through all the details over the phone and take a deposit payment to secure your installation. The deposit will be made up of the connection fee of €65, first month’s payment and or any installation fee if applicable. This deposit will be refunded to you in full if we are unable to provide you with service on receipt back of the router to us. We will book an appointment for you so you will know when the engineers are coming to install you Fibre to the Cabinet connection.
We will send you a free high spec Fritz!Box wireless router, spectacular wireless speed along with significantly greater range with the super-fast Wireless AC standard. This device offers you so much more than just a router, experience full variety in one device: for internet, telephony and multimedia.
The Set-Up Costs:
Connection fee €65 – once off payment
The Installation Appointment
The engineer will contact you directly to confirm their arrival. The engineer will carry out a series of checks to see if the Fibre to the Cabinet can be installed. Once installed call our support team who will activate the connection for you.
Account Set up
Once connected you will need to submit your bank details for monthly payment using this secure link. The contract length is 18 months.
Free Phone Line
We will give you a free VOIP Phone service on our Go Freedom package – for full details see here.
*Unlimited up to 1TB
What are Lightnet’s Terms and Conditions?
You can find Lightnet’s Terms and Conditions by clicking here.
What is Lightnet’s contract term?
There is a minimum 18-month contract with all Lightnet connections.
Can I get Fibre broadband in my area?
Fibre broadband is rolled out throughout Ireland – Check if it is available in your area here.
Do you charge for exceeding monthly data allowance?
Lightnet will not disconnect you or automatically charge you extra so you have full control of your bill. You can continue to use the connection with zero data allowance but at a 1mb speed.
We will notify you by email once your data allowance reaches 80%, 90% and 98% usage. Once your data allowance reaches 100% your connection speed will reduce to 1mb download, 0.25mb upload.
If I exceed my monthly data allowance, can I Top Up or upgrade to a package with a higher data allowance?
Can I still use my connection if I exceed my data allowance?
Yes, you can still continue to use the connection on the reduced speed.
I am not the owner of the house, can I still get a Lightnet connection?
Once you are over the age of 18 and have permission from the homeowner or landlord to proceed with the installation of equipment at the property.
I don’t have an active landline, can I get Fibre broadband?
Yes, once our initial checks come back successful and your residence is fibre enabled. All connections are subject to a successful site visit.
How do I pay my bill?
The installation fee and first month instalment is payable on the day of installation. The remaining payments will be taken by direct debit. Our technician will direct you to our website where you can submit your bank details securely.
What if I need to cancel my connection with Lightnet after I get installed?
You can cancel you contract with Lightnet by giving 30 days prior notice in writing. Should you break your contract you must pay out the remainder of your contract.
Where can I locate Lightnet’s Tarriff card?
If I am an existing Fixed Wireless customer, can I move to a fibre connection?
Yes, subject to fibre broadband being available to your location. Please contact our sales team on 091 395804 or email firstname.lastname@example.org for more details.
I have changed my mind; how do I cancel my Lightnet Fibre order?
Please contact our sales department on 091 395804 or email email@example.com, terms and conditions will apply and you may incur a fee.
Can I change / keep my existing phone number if I move to Lightnet Fibre?
Yes, you can keep your existing phone number or we can give you a new number with our VoIP phone service.
I have a monitored alarm or medical alert service – will this service work?
Please check with your alarm or medical alert provider to check if your alarm/medical alert will work over Lightnet’s VoIP phone service.
OUR CLIENT FEEDBACK
- Phil, Tournahoon, Co. Clare
Lighnet's Tech Support is...Brilliant. I called today because my connection was slow. I got to speak to someone in tech support almost straightaway. He quickly figured what the problem was (which was nothing to do with Lightnet) and took the time to help me resolve it so that it didn't slow down my connection. This is sooooo different from the other tech support lines I've contacted. It is not the first time I've spoken with the Lightnet tech support team over the years we have been customers; and in every case the service was brilliant. It's a real differentiation. I wanted to say "thank you" to Lighnet tech support for being so brilliant (and the chap who helped me, whose name I missed).
- Frank Ryan & Associates Accountants, Gurtymadden, Loughrea, Co.Galway
“Lightnet have provided our broadband infrastructure since 2005. Our data communications requirements increased substantially over that period. Lightnet enabled us to transfer our business activities to online platforms on an ongoing basis. In 2015 they provided a customised solution for our expanding activities requiring a major upgrade on part of their infrastructure. It has enabled us to maintain our office location in the heart of the Galway countryside. They appreciate the local support and we appreciate the service that is not available elsewhere.”
- Derek, Kinvara Co.Galway
I really appreciate the quick response and installation of the broadband service from your company and the courtesy and responsiveness of all the staff I had the pleasure of dealing with
- Elizabeth, Kilshanny, Co.Clare
By the way, i absolutely love having lightnet - it was my 10th attempt of getting internet installed in my house - after trying; dongle's, various sim cards, Wi-Fi hotspots, landlines and other satellite companies.
- Ann, Ruan, Co.Clare
The customer service is really amazing. I have got a bad experience with other providers.